COLOR SERVICE CONSULTATION
All coloring services require a consultation prior to booking. This includes:
• Full head color
• Double process color
• Root touch-ups
• Lightening services
Appointments booked without an approved consultation will be canceled. Consultations may be conducted virtually or in person and must be completed before scheduling any color service.
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PRIVATE LOCATION
NyelaIman Hair operates from a private location.
The full address will be sent in a confirmation message 72 hours prior to your appointment.
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NO EXTRA GUESTS
No extra guests are permitted at appointments. This includes friends, family, and children.
Only the client receiving services may be present unless prior approval has been given.
Clients who arrive with extra guests may be required to reschedule or forfeit their deposit.
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LATE POLICY
Clients are granted a 10-minute grace period.
• Arrivals 10–15 minutes late may be subject to a late feeor shortened service
• Arrivals 15 minutes or more late will result in automatic cancellation
• Deposits are non-refundable in the event of late cancellation
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CANCELLATION POLICY
A 30% non-refundable deposit is required to secure all appointments.
• Cancellations must be made at least 48 hours prior to your appointment
• Cancellations made less than 48 hours before the appointment will result in forfeiture of the deposit
• Same-day cancellations will be charged 50% of the service total
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RESCHEDULING POLICY
Clients may reschedule one time only with 48 hours notice.
• Reschedules made with less than 48 hours notice will require a new deposit
• Multiple reschedules may result in booking restrictions
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NO-SHOW POLICY
Failure to arrive for your appointment without notice will result in:
• Loss of deposit
• Possible restriction from future bookings
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EXTENSION SERVICE HAIR REQUIREMENTS
All extension services require the client’s natural hair to be a minimum of 3 inches in length to ensure proper installation, longevity, and hair health.
Extension services include, but are not limited to:
• Loc Extensions
• Boho Loc Extensions
• Mini Twists with Extensions
• Micro Mini Twists with Extensions
• Extended Twist Over Locs
Clients who arrive with hair shorter than 3 inches may be required to modify their service, reschedule, or forfeit their deposit.
👉 If you are unsure whether your hair meets the minimum requirements, you must book a consultation prior to scheduling an extension service.
ACKNOWLEDGMENT
By booking an appointment with NyelaIman Hair, you acknowledge and agree to all policies listed above.
